The Impact of Workplace Diversity on Deviant Behavior in Healthcare: Examining the Mediating Role of Subjective Happiness and the Moderating Effect of Trait Resilience

Abstract

A diverse workplace plays a critical role in shaping behavior and well-being among healthcare professionals. This study investigates how perceived dissimilarity in the workplace influences deviant behavior, exploring subjective happiness as a mediator and trait resilience as a moderator. Using a cross-sectional design, data were collected from 227 healthcare workers in Karachi. Findings revealed that perceived dissimilarity negatively impacts subjective happiness, which in turn increases deviant behavior. Although trait resilience is associated with reduced deviant behavior, it does not significantly moderate the relationship between subjective happiness and deviance. This study highlights the need for inclusive work environments and emotional well-being initiatives to reduce negative workplace behaviors. The implications extend beyond academic insights to practical strategies that can enhance healthcare organizational performance and staff well-being.